KORT Payments

Beyond Splits: How KORT Earns the Trust of Agents and ISOs

Nuno Salgado
Nuno Salgado
Beyond Splits: How KORT Earns the Trust of Agents and ISOs

For experienced Agents and ISOs, pricing alone is rarely the deciding factor when choosing a payment processing partner.

What truly matters is trust.

And trust is built through transparency, consistency, and follow-through.

A trusted payment processing partner for ISOs does more than offer competitive splits. They eliminate surprises, communicate proactively, and ensure that expectations are met long after a deal goes live.

Where Most ISO Partnerships Break Down

In payments, partnership challenges rarely start with economics.

They begin when expectations are not met after onboarding.

Common friction points include:

  • Unexpected fees
  • Unexplained reserves or holds
  • Retroactive pricing changes
  • Reporting discrepancies
  • Revenue calculations that lack clarity

These moments do more than frustrate merchants — they put ISOs in a defensive position.

And when ISOs are forced to defend processor decisions, trust erodes quickly.

Transparency in ISO Revenue Splits

At KORT, transparency is not a talking point. It is operational discipline.

Agents and ISOs should know:

  • Exactly how deals are structured
  • How buy rates are determined
  • How revenue is calculated
  • What to expect month over month

Clear economics reduce escalations and strengthen merchant confidence.

Reliable reporting supports both growth and retention.

Because a trusted payment processing partner for ISOs understands that revenue transparency is foundational to long-term success.

Proactive Communication When Economics Shift

In real-world portfolios, things change.

Risk profiles evolve.
Volumes fluctuate.
Sponsor bank requirements adjust.

When economics need to be revisited, those conversations should happen proactively — not retroactively.

Especially when working with complex or unconventional business models, alignment must be established from day one.

Setting expectations clearly prevents friction later.

Why Transparency Fuels Long-Term ISO Growth

Our experience shows that long-term growth does not come from squeezing margins in the short term.

It comes from partnerships where:

  • The rules of engagement are clearly defined.
  • Revenue splits are predictable.
  • Reporting is reliable.
  • Payouts are consistent.
  • Changes are communicated early.

For ISOs, that means fewer escalations and more time focused on growth.

For merchants, it means confidence in the platform supporting their business.

Transparent economics and reliable payouts may not win deals alone.

But without them, no partnership lasts.

The KORT Philosophy

At KORT, transparency is the difference between short-term wins and long-term success.

That’s how we earn the trust of Agents and ISOs.

And that’s what it means to be a truly trusted payment processing partner for ISOs.